BNI Europe - Terms and Conditions

Terms and Conditions of Service Policy

Welcome to the Business Network International Limited (“BNI”) Terms and Conditions of Service at

These Terms and Conditions apply to the use of this Website, and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.

If you do not agree to be bound by these terms and conditions you should not use or access this Website.

Before you proceed with navigating around our website, if you have any queries relating to these terms and conditions, or do not understand them, please contact BNI UK & Ireland national office by email to or call +44 (0)1923 891 999 between 9am – 5.30pm (GMT) Mon-Fri.You will receive an acknowledgement of your email within 48 hours.

Calls and may be recorded for quality monitoring and training purposes.




“Terms” and "Conditions" means these terms and conditions;

"Product" and ‘Service’ means a product and/or service displayed for sale on the Website; "Product Description" and “Service Description” mean that part of the Website where certain terms and conditions in respect of the individual Product and/or Service are provided;

"Users" means the users of the Website collectively;

"Personal Information" means the details provided by you on registration;

"We/us" means Businesss Network International Limited;

"Website" means the website located at or any subsequent URL which may replace it;

"Cookies" means tiny text files which our Website places on your computer's hard drive to store information about your session(s) on our Website and to identify your computer; and

"You" means a user of the Website.


Use of the Website




You are provided with access to this Website in accordance with these Conditions and any use of this Website, and orders placed by you, must be strictly in accordance with these Conditions.




You agree that:

  • The Personal Information which you are required to provide when you register is true, accurate, current and complete in all respects;
  • You are responsible for information entered and security of password;
  • You permit us to send you information such as, for example, service messages and general administration notices, and
  • You will notify us immediately of any changes to the Personal Information, or should these be incorrect and/or wrongly disclosed, by contacting us by email to or calling us on +44 (0)1923 891 999 between 9am – 5.30pm (GMT) Mon-Fri.

You agree not to impersonate any other person or entity, or to use a false name, or a name that you are not authorised to use.

If you provide any information that is untrue, inaccurate, not current or incomplete, or BNI has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). We reserve the right to unilaterally remove/suspend your information, for example, objectionable/ malicious items (notwithstanding which, BNI renounces any obligation to monitor your information for such items), and to retain such information after deletion.



You agree fully to indemnify, defend and hold us, and our directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you, or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account and/or your Personal Information.


Our rights


We reserve the right to:

  • modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to, or withdrawal of the Website; and/or
  • change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must stop using the Website immediately.

Third party links

  • To provide increased value to our Users, we may provide links to other websites, or resources for you to access at your sole discretion.
  • You acknowledge and agree that, as you have chosen to enter the linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for
  • (i) the privacy practices of such websites,
  • (ii) the content of such websites, including (without limitation) any advertising, content, products or services on or available from such websites or resources or
  • (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or services available on such external websites or resources.


  • When you use our website, we may offer you recommendations, showing products and/or services we think might be suitable for you or which you might like.
  • These are based on your past purchases, top sellers, ratings and recently-viewed products and services, through the use of Cookies, which enable us to determine your interests and suggest new products and/or services you may like.  Additionally, we compare your interests and buying habits with the interests and habits of other users, to show you relevant products and/or services.
  • The recommendations we offer you may change when you make a purchase and browse around the Website.
  • We take reasonable care to ensure our recommendations are in line with your behaviour as a user and/or customer on Details of the products and services we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.



We use Cookies to keep track of your current and previous browsing session(s) to personalise your experience, and so that you may retrieve your previous search results and shopping basket on our Website at any time. If you do not accept Cookies, you will be unable to use this Website for shopping purposes, you will only be able to use it for browsing.

Cookies are small text files that are placed on your computer when you visit certain web pages. At, we use cookies to monitor your visit to our Website, keep track of what you have put in your shopping basket, and to remember you when you return to our Website.

To order products and/or services on, you need to have cookies enabled. If you do not wish to enable Cookies, you will still be able to browse our Website. Cookies do not harm your computer nor its contents.

We do not store personally identifiable information (such as credit card details) in Cookies we create, but we do use encrypted information gathered from Cookies to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products or services to show you when you are browsing our Website.

We have relationships with carefully-selected and monitored third parties who may also set Cookies during your visit to our Website, to be used for re-marketing purposes, to show you different products and services based on what you appear to be interested in.

To opt out of Cookies, please go to the Internet Advertising Initiative Bureau website (opens in a new window - please note that BNI is not responsible for the content of external websites).

We are giving you this information as part of our efforts to comply with the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (the ‘e-Privacy Directive), which require that certain information must be given to website visitors and users, who must give consent to the placing of the Cookies. The only Cookies that do not need users’ consent are those that are necessary to fulfil the user’s request, for example, the use of Cookies to remember the contents of a user’s shopping basket as the user moves through several pages of a website.

For more information on how we use Cookies, please refer to our Privacy Policy.



We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure (password- and firewall- protected) server, and we will comply fully with the requirements of the relevant legislation.

When you request information or purchase items on this Website, we will ask you to enter, and we will collect, personal Information from you such as your name, email address, billing address, delivery address, telephone number, product and/or service items, credit card or other payment information and a password.

We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (for example, the URL you came from, IP address, domain types like and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website ("User Information"). We may collect this information even if you do not register with us.

Please be aware that this Website is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with BNI products or services which are relevant to your browsing history when you visit other Websites.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the relevant guidance. We use your information only for the following purposes:

  • Processing your orders;
  • For statistical or survey purposes to improve this Website and its services to you;
  • To serve Website content and advertisements to you;
  • To administer this Website;
  • If you consent, to notify you of products, services or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (the ‘Privacy Directive, which regulates privacy and data protection in the electronic communications sector in the EU).

When ordering online, you may be given the option to receive information from BNI by post, email or telephone, about products, services, promotions or special offers which we feel may be of interest to you. If you do not wish to be contacted for such purposes, please ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by email to or telephoning us on +44 (0) 1923 891 999 between 9am – 5.30pm (GMT) Mon-Fri.

You will be sent an acknowledgement email within 48 hours.  Calls may be monitored for quality and training purposes.

Please be aware that if we are requested by the police, or any other regulatory or government authority investigating suspected illegal activities, to provide your Personal Information and /or User Information, we are required to do so.

When entering any of our promotional events or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the ‘unsubscribe’ instructions in any email received.

You are encouraged to check frequently to see updates or changes to our Website Terms and Conditions of Service policy.


Purchase of products and services




We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.


Contract creation


The steps which create the contract between you and BNI are:

  • You place the order for your products and/or services on our Website by clicking the Confirm Order buttonat the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on our Website.
  • We will send to you an order acknowledgement email, which details the products and services you have ordered. This is not an order confirmation nor order acceptance from BNI.
  • As your product is shipped from our warehouse, or your service request is actioned, we will send you a despatch confirmation email.
  • Order acceptance and the completion of the contract between you and BNI will take place on the despatch to you of the Products ordered, or the provision of the Service requested, unless we have notified you that we do not accept your order, or you have cancelled it.

Non-acceptance of an order may be a result of one of the following:

  • The product or service you ordered being unavailable.
  • Our inability to obtain authorisation for your payment.
A pricing and/or product or service description error.



Intellectual property and right to use


You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of our Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

Any other use of the material and content of our Website is strictly prohibited. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content, nor to assist or facilitate any third party to do so.

Please note BNI cannot take responsibility for any recommendations nor content of third party sites, even if linked to our Website.


Compliance with laws


Our Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.


Limitation of liability


While we use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied, in relation to its accuracy. The Website is provided on an "as is" and "as available" basis, without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the Website, or the server that makes it available, are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products and Services. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Terms of Service.


Severance, waiver and survival


If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement


These Terms and Conditions of Service govern our relationship with you.

Any changes to these Terms must be in writing and signed by both parties. In this way, we can avoid any problems regarding what BNI and you are expected to do. You confirm that, in agreeing to accept the Terms of Service, you have not relied on any representation, save insofar as the same has expressly been included in these Terms, and you agree that you shall have no remedy in respect of any representation.

Your Statutory Rights are not affected by these Terms and Conditions of Service.




You may ask us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

  1. the payment of a fee (currently nil) ; and
  2. the supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.


Law and jurisdiction


These Terms and Conditions of Use shall be governed by, and construed in accordance with, the laws of England, and you irrevocably submit to the exclusive jurisdiction of the courts of England.




You are encouraged to check frequently tosee updates or changes to our Website Terms and Conditions of Service policy.  Queries regarding this Policy should be directed to:

BNI UK & Ireland national office
BNI House, 12 Church Street, Rickmansworth, Herts UK WD3 1BS

Telephone: +44 (0)1923 891 999 between 9am – 5.30pm (GMT) Mon-Fri.

Business Network International Limited

Registered office: BNI House, 12 Church Street, Rickmansworth, Herts, UK, WD3 1BS
Registered in England.

Company registration number: 3216601

VAT no: GB681489201

Privacy Policy

Welcome to the Business Network International Limited (“BNI”) Privacy Policy at

This Privacy policy describes the way BNI collects, uses and shares your information when you use our Services.

It complies with the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (the ‘e-Privacy Directive), which require that certain information must be given to website visitors.

Your privacy is of the greatest importance to BNI, and we will never release your personal information to any outside company for mailing nor marketing purposes.

When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

Before you proceed with navigating around our website, if you have any queries relating to this Privacy policy, or do not understand it, please contact BNI UK & Ireland national office by email to or call +44 (0)1923 891 999 between 9am – 5.30pm GMT Mon-Fri.  You will be sent an acknowledgement of your email within 48 hours.

Callsmay be recorded for quality monitoring and training purposes.


General information


When you visit the BNI Website, we collect certain personal information from you (for example: your name, email address, payment details, contact telephone number, password). Such information is treated as strictly confidential, and is held on our secure (password- and firewall- protected) servers.

To read more on how your personal information is going to be handled, please refer to our Terms and Conditions of Service Policy.

In order to serve you most efficiently, reputable third-party banking and finance and distribution firms handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. These firms have strict obligations to keep your personal information private.

BNI may disclose your information to regulatory authorities to comply with a law or legal request, to address security, fraud or technical matters or to protect BNI’s rights or interests.

We may also use banner advertising on other websites to present you with products and services we think may be of interest to you, based on your web browsing history.




To make full use of the online shopping and personalised features on, your computer, tablet or mobile phone needs to accept Cookies, as we can only provide you with certain personalised features of our Website by using Cookies.

Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

“Session cookies” keep track of you while you navigate our website, and will be deleted from your computer when you close your browser. “Persistent cookies” enable our website to recognise you when you visit, and they remain stored on your computer until deleted, or until they reach a specified expiry date.

We use both “session” and “persistent” cookieson our Website.

We use Google Analytics to analyse the use of our Website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated is used to create reports about the use of our website. Google stores this information and their privacy policy is at

Our advertisers/payment services providers may also send you cookies.

Cookies do not store sensitive information (for example: your name, address or payment details); they simply hold the 'key' which, once you have logged in to a Website, is associated with this information.

However, if you prefer to restrict, block or delete Cookies from, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's manual) to learn how to change your Cookie preferences. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this website.


Third Party Cookies


When you visit, you may encounter some Cookies that are not related to BNI.

If you go on to a web page that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. If you 'share' content with friends through social networks – such as Facebook and Twitter - you may be sent Cookies from these websites.

As BNI does not control these Cookies, we recommend you check the third-party websites for more information about their Cookies and how to manage them.

To learn more about the Cookies on your device set by other companies, and opt out of them if you wish, please see the Internet Advertising Initiative Bureau website

Here is a list of the main Cookies used by BNI, and what they are used for:

Name of Cookie

Purpose of Cookie

More information

Google Analytics

Collects information about how visitors use our site, in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the site.

Google Analytics Privacy Policy. You can choose to opt out of Google Analytics

Drupal cookies

Managing user sessions

Network Central Cookie

Managing Network Central user sessions


Director Cookie

Managing Directors log in and sessions


BNI Shopping Coookie

Managing e-commerce shopper sessions and shopping baskets


SagePay cookies

SagePay handles our debit and card transactions for online bookings and purchases. They receive the information needed to verify and authorise your payment card and to process your order.

SagePay Europe Ltd Privacy Policy     Queries to:

Facebook cookies

Features for sharing via Facebook.

Facebook Privacy Policy

YouTube cookies

Features for sharing videos via YouTube, and remembering what videos you've seen.

Google Privacy policy (Youtube is a subsidiary of Google)

Twitter cookies

Features for sharing via Twitter.

Twitter Privacy Policy

Linked In cookies

Features for sharing via Linked In

Linked In Privacy Policy


Managing Cookies


If cookies are not enabled on your computer, your experience on our website will be limited to browsing and researching; you will not be able to add products and/or services to your basket and buy them.

To enable cookies

To find out the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option.
For Macs: with the browser window open, click on the Apple menu and select the 'About' option.

How to disable cookies

Most web browsers allow some control to restrict or block cookies if you wish.  However if you disable cookies, you may find this affects your ability to use certain parts of our website, products or services. 

For more information about cookies, and instructions on how to adjust your browser settings, see the Internet Advertising Initiative Bureau website

You are encouraged to check regularly to see updates or changes to our Privacy policy.

If we hold any information about you which is incorrect, or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. If you would like to see a copy of the information that we hold about you, you can contact us at the address shown below.

Queries regarding this Policy should be directed to:

BNI UK & Ireland national office
BNI House, 12 Church Street, Rickmansworth, Herts UK WD3 1BS

Telephone: +44 (0)1923 891 999 between 9am – 5.30pm (GMT) Mon-Fri

© 2013 BNI. All Rights Reserved

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